J Paul Roofing recently finished replacing my roof in Allen, TX. I can not tell you how happy I am with the result. The professionalism with the entire...
All though no work has begun at our home in NC yet, the team that has been helping our family have been nothing short of amazing! Kim and Tom have come to home on multiple occasions to sit with us and explain every little detail so that we could make informed decisions! Mind you they both have been away from their families to help with those of us affected by Hurricane Florance here in NC. Kim truly cares about her customers and demands insurance companies do the right thing versus the easy thing! She is absolutely amazing. We are excited about our new roof, among other things they will be completing for us and I will update my review once the work is performed! Very, VERY impressed thus far! Kim deserves a raise for what she does, this company cannot afford to lose her!!!
FINAL UPDATE - Things started great with the roofing job and then took a dive with the fence. A couple of now-past team members let us and Jason down, but he and Greg really stepped up. I have been overwhelmed by their responsiveness and commitment to fixing the issues. Some of the delay was on our part and we now have the roof and fence that we wanted. Thank you, Jason and Greg.
As an employee of JPaul Roofing, I see the time and energy that is put in every day to ensure our customers are not just getting quality work done, but are receiving a great experience as well. Storms suck, but the restoration process doesn't have to. Give us a call and we'll take care of you.
Jay walked me through the entire process and was so helpful. Upgraded my roof for free and tarped my roof within a day due to upcoming rain. Thank you so much Paul
Fantastic customer service! Knowledgeable and friendly. They made the insurance process easy by handling my claim to get my roof and gutters replaced. Highly recommended!
Jay and Carrisa showed up on time, and did an excellent job. They handled everything with my insurance for me and made it an easy experience. They replaced the whole roof quickly and correctly. I would absolutely recommend them to anyone and will. We got their info from a friend who recommended them to us. So his reputation speaks a lot for their quality. He knows exactly what to do and I didn't have to worry about anything.